Felindre Cockapoos
Effective Date: 30 November 2025
Felindre Cockapoos (“we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information.
If you have any questions, please contact us at:
Email: info@felindrecockapoos.co.uk
Website: https://felindrecockapoos.co.uk/
1. Information We Collect
We may collect and process the following personal information when you use our website or contact us:
Information You Provide Directly
Your name
Email address
Telephone number
Home address (if arranging puppy delivery)
Any other information you choose to provide when contacting us
Information Collected Automatically
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device type
Pages viewed
Time/date of visit
Referring website
Cookie data (see Cookie Policy below)
2. How We Use Your Information
We use your personal data to:
Respond to enquiries and provide information about our puppies
Manage reservations and arrange collection/delivery of puppies
Maintain records for licensing and compliance
Improve our website and customer experience
Send updates or important communications (only where consent is given)
Protect our website from fraud or misuse
We do not sell your personal data to third parties.
3. Legal Basis for Processing
We process your information under the following legal grounds:
Consent: when you contact us or agree to receive emails
Contract: to manage your puppy reservation or purchase
Legitimate interests: to operate and improve our website and services
Legal obligation: for licensing, record-keeping or transport requirements
4. Sharing Your Information
We may share your information only with:
Licensed transport partners (for puppy delivery)
Veterinary professionals (for microchip registration or health documentation)
Regulatory or local authorities where required
IT or hosting providers who help operate our website
All third parties are required to keep your information secure and only use it for its intended purpose.
5. Data Storage and Security
We take appropriate technical and organisational measures to protect your data from unauthorised access, loss or misuse. Your information is stored securely and only accessed by authorised personnel.
6. How Long We Keep Your Data
We retain your personal information only for as long as necessary to:
Fulfil the purpose it was collected for
Meet legal or veterinary record requirements
Provide ongoing support during your puppy’s lifetime
You can request deletion of your data at any time (see Section 8).
7. Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request corrections to inaccurate information
Request deletion of your information
Object to processing
Withdraw consent at any time
Request data portability
Lodge a complaint with the ICO (Information Commissioner’s Office)
To exercise any rights, email info@felindrecockapoos.co.uk.
8. Links to Other Websites
Our website may link to external websites. We are not responsible for their content or privacy practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.